Frequently Asked Questions

General Questions

Why should I choose you to clean my house?

Quality and trust. The cleaning services we provide everyday is based on years of experience. Our customers’ requirements dictate the way we run our business.

  1. As a family run business we carry out the work ourselves, and do not employ technicians.
  2. We always arrive on time or will let you know.
  3. The cleaning solutions we use are environmentally friendly.
  4. The price we give you is the price you pay – no hidden extras.
  5. We chose the right process every time for the cleaning of your items.
  6. We will give you a free quote if you require, at your home.
  7. Fully trained and uniformed staff.

Engaging the services of Sheffield carpet cleaners is of great importance and benefit if you have carpets in your home. Considering that carpets tend to harbour a lot of dust and dirt over time, it is important to have them regularly cleaned to ensure that they do not create a polluted environment in your home. Even though regular vacuuming is necessary for maintaining their cleanliness, you need the services of a carpet cleaning company for professional cleaning. Rug cleaning companies have specialised equipment and facilities for this purpose to ensure that carpets are completely freed from dirt, dust and grime.

 

Are you insured?

Yes, we are insured for up to a million pounds.

Benefits of our professional cleaning services

Benefits of hiring professional carpet cleaning Sheffield

  1. Since professional carpet cleaners use specialised equipment for their services, your carpets will be thoroughly cleaned from all dirt in a way that will not leave them damaged.
  2. Carpets are generally expensive; therefore, having to replace one due to damage caused by wrong cleaning methods can be very costly.
  3. They will use the right cleaning compounds and products for your carpet.
  4. Sheffield-based CleaningPro technicians, will first inspect your carpet to determine what material it is made of.
  5. From this analysis, they will use the right product and method that will effectively clean the carpet without damaging it.
  6. Usually, professional carpet cleaning Sheffield use steam extraction or dry solutions or a combination of the two for cleaning carpets.
  7. You can also benefit from the comprehensive services offered by carpet cleaners.
  8. They can offer you other cleaning services in your home at a subsidised fee such as leather cleaning Sheffield. With such deals, you can save a lot of money from the carpet cleaning services you hire.

On top of these, a professional carpet cleaning company can offer you certain free services such as dirt detracting or pre-stain removal. Ensure to ask for these add-on services when hiring such a company. Whether you want domestic or industrial carpet cleaning services, you can enjoy the services of experienced hands handling your carpets. With their services, you will not have to deal with the tedious task involved in cleaning a carpet. Apart from having your carpets cleaned, you can also hire a competent Sheffield curtain cleaning company to professionally clean your curtains.

 

Do you charge per hour or per job?

We do not charge by the hour.

Before we do anything we give you a fixed price. Some of our customers like a price on the phone, some like us to visit them and to give them a quote in person at their home or business.

What are your working hours?

7am until 6pm. Mon-Sat: We will go out of our way to meet your requirements and work nights or weekends if you require.

Are you fully trained?

Yes.

We take carpet cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows thoughout England to research new cleaning methods and techniques.

Certificates can be produced on request.

Contact Us

T: 0114 2854 687
E: info@sheffieldcleaning.com
A: Cleaning Pro, 164 Oldfield Road, Stannington,
Sheffield, South Yorkshire, S6 6DY, UK

What sort of stains can you remove?

We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

Carpet Cleaning Questions

Why should I choose you to clean my house?

Quality and trust. The cleaning services we provide everyday is based on years of experience. Our customers’ requirements dictate the way we run our business.

  1. As a family run business we carry out the work ourselves, and do not employ technicians.
  2. We always arrive on time or will let you know.
  3. The cleaning solutions we use are environmentally friendly.
  4. The price we give you is the price you pay – no hidden extras.
  5. We chose the right process every time for the cleaning of your items.
  6. We will give you a free quote if you require, at your home.
  7. Fully trained and uniformed staff.
How long will my carpets take to dry?

Dry times depend on a number of variables.

  1. The length of carpet fibres.
  2. The amount of moisture in the air.
  3. The type of cleaning method we use.
  4. The amount of dirt in the carpet.
  5. For an average carpet with medium soiling you could expect your carpet to be dry within 4 hour.

On the day we clean your carpet, we will advise you on dry times and the best ways to help the carpet dry quicker.

Will I have to move my furniture out for carpet cleaning?

No. Normally we move sofas etc to one side of the room and clean half a room at a time. All we ask is if you can move small items before we clean, small tables etc. Any expensive items that could fall will obviously help us as well. If in doubt, please ring us to discuss your situation.

Are you fully trained?

Yes.

We take carpet cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows thoughout England to research new cleaning methods and techniques.

Certificates can be produced on request.

Contact Us

T: 0114 2854 687
E: info@sheffieldcleaning.com
A: Cleaning Pro, 164 Oldfield Road, Stannington,
Sheffield, South Yorkshire, S6 6DY, UK

What sort of stains can you remove?

We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

How do I know if I need my carpet cleaned?

Carpet manufacturers recommend you have your domestic carpets professionally cleaned at least once a year. Having them cleaned more regularly is preferable if they see relatively high amounts of foot traffic or if you have pets.

Can you get rid of dark marks around skirtings?

We can reduce marks like this, but filtration soiling may not be completely removable. Draft marks are caused from air coming up from below the floor.

Can you clean marks and fades from under furniture or rugs?

We often find that carpets accumulate dirt in certain areas more than others, leaving marks or darker areas. Cleaning may be able to enhance the appearance when this happens, but if your carpet is faded this can’t be tackled with cleaning because this is caused by exposure to UV radiation.

What types of carpet can you clean?

We can clean almost every type of carpet, including axminster, wilton, rubber backed, polypropylene, nylon, wool and much more, contact us about your specific carpet type if you’re unsure.

Will my carpets shrink?<br />

During our survey we will identify any potential risks when it comes to cleaning your carpets. Our quick drying steam cleaning system and extensive experience help to prevent chances of shrinking carpets, as this is normally caused by excessive soaking. If there’s any risk of permanently damaging your carpets, we will use a different technique.

Can you stop my carpets smelling?

We are renowned for getting great results when dealing with odours. We use special eliminators that are highly effective at dealing with the unpleasant aromas caused by things such as urine, vomit or spilled milk.

Can you clean wool carpets?

Yes, we are woolsafe certified, which ensures we have the required training and equipment to safely administer wool based carpet cleaning works.

Upholstery Cleaning Questions

What equipment do you use for upholstery cleaning?

We normally use low moisture hot water extraction on upholstery along with pH-neutral organic cleaning solutions to keep the colours looking bright.

    What sort of stains can you remove?

    We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

    Can you stop my furniture smelling?

    We use special odour eliminators to deal with issues like urine, vomit, milk etc., leaving your furniture ready to be enjoyed again! Our experienced technicians have dealt with every kind of odour and spillage so if we don’t have the tools or skill to remove them, then no-one can!

    Leather Cleaning Questions

    Why should I choose you to clean my house?

    Quality and trust. The cleaning services we provide everyday is based on years of experience. Our customers’ requirements dictate the way we run our business.

    1. As a family run business we carry out the work ourselves, and do not employ technicians.
    2. We always arrive on time or will let you know.
    3. The cleaning solutions we use are environmentally friendly.
    4. The price we give you is the price you pay – no hidden extras.
    5. We chose the right process every time for the cleaning of your items.
    6. We will give you a free quote if you require, at your home.
    7. Fully trained and uniformed staff.
    Do you charge per hour or per job?

    We do not charge by the hour.

    Before we do anything we give you a fixed price. Some of our customers like a price on the phone, some like us to visit them and to give them a quote in person at their home or business.

    What are your working hours?

    7am until 6pm. Mon-Sat: We will go out of our way to meet your requirements and work nights or weekends if you require.

    Are you fully trained?

    Yes.

    We take carpet cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows thoughout England to research new cleaning methods and techniques.

    Certificates can be produced on request.

    Contact Us

    T: 0114 2854 687
    E: info@sheffieldcleaning.com
    A: Cleaning Pro, 164 Oldfield Road, Stannington,
    Sheffield, South Yorkshire, S6 6DY, UK

    What sort of stains can you remove?

    We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

    Why should I choose you to clean my house?

    Quality and trust. The cleaning services we provide everyday is based on years of experience. Our customers’ requirements dictate the way we run our business.

    1. As a family run business we carry out the work ourselves, and do not employ technicians.
    2. We always arrive on time or will let you know.
    3. The cleaning solutions we use are environmentally friendly.
    4. The price we give you is the price you pay – no hidden extras.
    5. We chose the right process every time for the cleaning of your items.
    6. We will give you a free quote if you require, at your home.
    7. Fully trained and uniformed staff.
    Do you charge per hour or per job?

    We do not charge by the hour.

    Before we do anything we give you a fixed price. Some of our customers like a price on the phone, some like us to visit them and to give them a quote in person at their home or business.

    What are your working hours?

    7am until 6pm. Mon-Sat: We will go out of our way to meet your requirements and work nights or weekends if you require.

    Are you fully trained?

    Yes.

    We take carpet cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows thoughout England to research new cleaning methods and techniques.

    Certificates can be produced on request.

    Contact Us

    T: 0114 2854 687
    E: info@sheffieldcleaning.com
    A: Cleaning Pro, 164 Oldfield Road, Stannington,
    Sheffield, South Yorkshire, S6 6DY, UK

    What sort of stains can you remove?

    We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

    Why should I choose you to clean my house?

    Quality and trust. The cleaning services we provide everyday is based on years of experience. Our customers’ requirements dictate the way we run our business.

    1. As a family run business we carry out the work ourselves, and do not employ technicians.
    2. We always arrive on time or will let you know.
    3. The cleaning solutions we use are environmentally friendly.
    4. The price we give you is the price you pay – no hidden extras.
    5. We chose the right process every time for the cleaning of your items.
    6. We will give you a free quote if you require, at your home.
    7. Fully trained and uniformed staff.
    Do you charge per hour or per job?

    We do not charge by the hour.

    Before we do anything we give you a fixed price. Some of our customers like a price on the phone, some like us to visit them and to give them a quote in person at their home or business.

    What are your working hours?

    7am until 6pm. Mon-Sat: We will go out of our way to meet your requirements and work nights or weekends if you require.

    Are you fully trained?

    Yes.

    We take carpet cleaning very seriously and take courses annually, this keeps us up to date with the latest methods and cleaning standards that you would expect. We also attend many cleaning shows thoughout England to research new cleaning methods and techniques.

    Certificates can be produced on request.

    Contact Us

    T: 0114 2854 687
    E: info@sheffieldcleaning.com
    A: Cleaning Pro, 164 Oldfield Road, Stannington,
    Sheffield, South Yorkshire, S6 6DY, UK

    What sort of stains can you remove?

    We get great results with all kinds of stains, though in our experience it is often the ones that look easier to remove that are in practice harder to get rid of, and vice versa!

    Hard Floor Cleaning Questions

    What equipment do you use for hard floor cleaning?

    We use a powerful oscillating scrubbing machine which cleans deep into the pores of the stone.

    Are you insured?

    Yes, we are insured for up to a million pounds.

    How long will it take to clean my hard floors?

    We will provide a free quote and time estimate after visiting the site. Without this it’s too difficult to say how long a job will take due to the many variables from the type of flooring and square footage to porousness and damage.

    What sorts of hard floors can you clean?

    We clean many different types of hard flooring including natural stone, marble, hardwood, tiled, artificial floors, travertine and terracotta. If we haven’t listed your floor type get in touch and we’ll let you know.

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